Job Description:

Total Work Experience: 1 - 2 Years

As a technical support employee, you’ll be monitoring and maintaining an application deployed on salesforce platform in a technical support role.

If there are any issues or changes required, such as Access issues, requests, configuration updates, you’ll be contacted by business users through a ticketing system and expected to resolve the issue with in SLAs or escalate to various other teams.

1. 1-2 years of experience in Salesforce platform - Development / Configuration / Support

2. Good Communication and Analytical skills (Rating of 3 or more on a scale of 1 - 5)